Shipping Policy
Thank you for choosing our products! To ensure a smooth shopping experience, we have outlined our shipping policy in detail below. This policy covers shipping rates and methods within the United States as well as other international destinations. We hope this information is helpful to you. If you have any questions, please feel free to contact us at service@whitefoxonsale.com.
Shipping Rates and Methods for the United States
For orders shipped within the United States, we offer the following options:
- Order Amount $0.00–$79.89: Shipping fee of $9.90.
- Order Amount $79.90 and above: Free shipping.
Shipping Method
All orders are shipped via postal service to ensure safe and reliable delivery of your package.
Guaranteed Delivery Time
We guarantee that your package will arrive within 9-25 business days, which includes both processing and shipping times.
Processing Time
Please note that each order requires 1-2 business days for processing. During this period, we confirm the order, prepare it for shipment, and arrange for dispatch.
Shipping Rates and Methods for Other International Destinations
For orders shipped outside of the United States, our shipping policy is as follows:
- Order Amount $0.00–$79.89: Shipping fee of $12.90.
- Order Amount $79.90 and above: Free shipping.
Shipping Method
International orders also utilize postal shipping to ensure proper handling and delivery.
Guaranteed Delivery Time
International packages are likewise guaranteed to arrive within 9-25 business days, including processing time.
Processing Time
Similar to U.S. orders, our processing time is 1-2 business days.
Duties and Taxes Covered by Us
To make your shopping experience more convenient, we cover all duties and import taxes that may arise from international shipping, so you do not need to worry about additional fees.
Order Tracking
We value transparency and want you to be fully informed about the status of your package. You can track your order using this link by entering your tracking number.
Shipping Information Updates
Once your order is shipped, you will receive an email notification containing tracking information. Please keep this email for future reference. If you do not receive this email, check your spam folder or contact our customer service team at service@whitefoxonsale.com.
Delayed Shipments
While we strive to ensure timely shipments, unforeseen circumstances may occasionally cause delays. These include, but are not limited to, adverse weather conditions, customs inspections, or postal service disruptions. If your order has not arrived within the estimated delivery timeframe, we recommend checking the latest status via the tracking link and then contacting our customer service team for further assistance.
Changing Delivery Address
If you need to change your delivery address, please contact us immediately at service@whitefoxonsale.com. We will do our best to accommodate changes before the package is dispatched. Once the package has been shipped, address changes cannot be made, and you may need to contact the postal service directly.
International Shipping
For international orders, we are committed to providing a seamless shopping experience. Please be aware that international shipping may involve complex customs clearance processes, which can occasionally lead to delays. Thank you for your understanding and patience.
Lost Packages
Though rare, if your package is lost during transit, please contact us immediately at service@whitefoxonsale.com. We will initiate an investigation to resolve the issue. Depending on the circumstances, we may arrange for a replacement shipment or a refund.
Thank you for your support and trust! For more information or any concerns, please feel free to reach out to us. We wish you a pleasant shopping experience!